Mom sits on the couch with her two children

Contact Us

Whether you need help signing up, have questions about our tools, or need to be walked through creating your parenting schedule, our dedicated customer support team is happy to help. 


Support Hours


Regular Hours

Monday - Thursday: 6:00 AM — 10:00 PM CDT

Friday: 6:00 AM — 7:00 PM CDT

Saturday & Sunday: 8:00 AM — 8:00 PM CDT

Special Hours

Friday, 26 May - Monday, 29 May: Support via email only


Contact OFW® Online

Submit our online contact form or email our support team from your email address.

Contact Form

Email Us


OurFamilyWizard® Support Line

Toll-Free: (888) 831-9991

United States: (763) 755-9991



OFW Address

OurFamilyWizard, LLC
701 N Washington Ave Suite 700
Minneapolis, MN 55401